Program Coordinator

Summary: To assist Nourish Knoxville in coordinating nutrition incentive programs at farmers’ markets and farm stores in East TN. The Program Coordinator supports all aspects of outreach and operations for produce incentive and food access benefits programs including a regional SNAP-doubling program (Double Up Food Bucks), children’s program (Nourish Kids), and walking program (Nourish Moves) at participating farmers’ markets and farm direct sites in central East Tennessee. These programs rely on grant funding, and the Program Coordinator will ensure the goals of the grants are met both internally and by partners.

Position Type: Full-time, 40 hours per week, starting as early as January 15, 2023 and no later than March 31, 2023. In-person position. This is a grant-funded position, currently guaranteed through June 2025.

Location: Knoxville, TN

Salary: $40,000 – $45,000 annually

Benefits: Employer-paid health insurance. 2 weeks paid vacation, 11 floating paid holidays, and generous flextime policy to allow for seasonal workflow

Required Availability: This is a full-time, 40-hour-per-week, in-person position with limited remote work options available based on season and demonstrated need. The typical work week for this position is Monday through Friday, with occasional nights and weekends. During the peak season, June through September, 1-2 Saturdays per month will be expected. This position will require working from a variety of locations, primarily Nourish Knoxville’s office, but also in both indoor and outdoor public settings, such as farmers’ markets, community events, and conferences. Travel within East Tennessee required, occasionally on weekends.

Description

Nourish Knoxville, Inc. is seeking a full-time Program Coordinator to assist in coordinating nutrition incentive programs at farmers’ markets and farm stores in East TN. The Program Coordinator works across teams and with community partners in order to implement Double Up Food Bucks, Nourish Kids, and Nourish Moves at participating farmers’ markets and farm direct sites in central East Tennessee and at Nourish Knoxville’s farmers’ markets. The Program Coordinator will work directly with regional partners to ensure the ongoing success of Double Up Food Bucks (DUFB), Nourish Moves, and Nourish Kids, and work with the Markets Team to ensure that DUFB, Nourish Moves, and Nourish Kids are implemented and existing grant goals are met at Nourish Knoxville’s markets. These programs rely on grant funding, and the Program Coordinator will ensure the goals of the grants are met both internally and by partners. The Program Coordinator will work with the Chief Executive Officer (CEO) to plan and implement outreach, evaluation, and advocacy activities in support of the ongoing success of nutrition incentives, and provide resources, toolkits, and technical assistance to partner markets in East Tennessee. The Program Coordinator reports to the CEO and works with a small, collaborative team. A successful candidate will enjoy engaging and communicating with a diverse range of audiences and working collaboratively with internal and external teams.

The Program Coordinator will also work with the Markets Team on the implementation of and data collection for programs at Nourish Knoxville’s farmers’ markets. The Markets Team with Nourish Knoxville is made up of an AmeriCorps VISTA member (volunteer & nonprofit coordination; Nourish Kids in Knox County), a Markets Manager (farm inspections; vendor relations and communications; organization, operation, and evaluation of farmers’ markets), and a Markets Assistant; all of whom report to Nourish Knoxville’s Chief Operations Officer (COO). The Markets Team is supported by Knoxville City and County staff, summer Event Interns, as well as volunteers.

Given the nature of this position’s duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act regulations and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time. Nourish Knoxville has a generous flextime policy to allow for seasonal workflow.

Essential Functions

• Set and carry out project work plans under the supervision of the CEO and COO
• Develop and maintain a strong understanding of the programs offered, how they work, how they are accessed, and what populations and communities are served by the programs
• Work with staff at partner farmers’ markets and farm stores in East TN to maintain and improve SNAP/DUFB, including training partner market managers, providing outreach materials, supplies, and technical assistance, assisting partners with outreach, recruiting new markets, and ensuring compliance with federal and state policies and regulations
• Serve as the regional DUFB representative with statewide agencies and external partners and contribute to the development and achievement of Double Up Tennessee statewide expansion and strategic objectives
• Work with staff at partner farmers’ markets in East TN to implement Nourish Kids and expand the program to new markets. This includes training market managers, assisting with updating the toolkit and creating educational materials, assisting partners with outreach, and updating and providing reporting materials
• Ensure timely and accurate data entry and recordkeeping across all programs
• Organize field trips from local schools and partners to Nourish Knoxville’s markets
• Work with Nourish staff to implement nutrition incentive programs at Nourish Knoxville’s markets, including working with a graphic designer on promotional materials, incentives, and outreach
• Collect and organize data for each program, internally and externally, including conducting surveys of vendors and participants, and report to grant funders
• Work with the CEO to ensure timely payments to farmers, partners, and vendors
• Assist in the creation and implementation of social media campaigns for programs for Nourish Knoxville and partners
• Assist with fundraisers and special events

Required Qualifications

• 2-4 years of experience in project coordination or management, preferably in the areas of local food systems, agriculture, food access, public health, nutrition, and/or food equity. University degree in a related field considered a plus, though a combination of experience and education will be considered
• Valid driver’s license and reliable transportation to visit regional partners
• Basic understanding of Microsoft Excel and Word
• Self-motivated and organized, with the ability to work independently to implement the established goals and programs of Nourish Knoxville
• Strong written and oral communication skills
• Positive attitude in all weather conditions
• Ability to work with all types of people. We work with government employees, elected officials, private donors, sponsors, farmers, market vendors, volunteers, and other nonprofits. We do not discriminate on the basis of race, color, religion, gender, gender expression, sexual orientation, age, national origin, disability, marital status, or socioeconomic status. We intentionally work to make our programs and markets welcoming and accessible to all and to decrease barriers to accessing local foods.

Preferred Qualifications

• Experience in grant writing and/or reporting
• High level of proficiency in Microsoft Excel
• Experience with Customer Relationship Management software
• Familiarity with QuickBooks, Canva, Facebook, Instagram, Twitter, MailChimp, and/or metric-gathering software
• Bilingual (English/Spanish)

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to stand or walk for extended periods
• Ability to bend and lift

Working Conditions

Most essential functions will occur in an office setting located in downtown Knoxville, TN, but some will occur at farmers’ markets or events. Temperature and weather conditions may range from below freezing to over 100 degrees Fahrenheit, and from full sun to heavy rain.

Compensation

Salary, $40-45,000 annually, depending on experience. Employer-paid health insurance. Two weeks accrued paid vacation in the first year, 11 floating paid holidays, and flextime policy.

To Apply

Submit a cover letter, resume, and contact information for three professional references to info@nourishknoxville.org. No phone calls will be accepted or returned.

Deadline

Applications will be accepted through January 11, 2023, with interviewing beginning in early January.

Nourish Knoxville, Inc. is a 501(c)(3) non-profit organization cultivating healthy communities by supporting relationships between farmers, producers, and the public. Nourish Knoxville is an equal opportunity employer and provider.