Nourish Knoxville

Nourish Knoxville’s COVID-19 Response & Resources

*Last Updated: 4/20/2021

Nourish Knoxville is closely monitoring the COVID-19 pandemic as it evolves. Please continue to check this page for the most up-to-date safety protocols in place at our family of farmers’ markets.


Guest Expectations


General

  • If you are sick, a member of your household is sick, or have been exposed to (or suspects they have been exposed to) COVID-19, stay home.
  • No pets. Service animals are permitted.
  • Enter and exit our market footprint through our dedicated entrances and exits so that we may keep an accurate count of patrons within our market footprint to allow for adequate social distancing.
  • Sanitize your hands upon entering the market footprint, regularly during your time at the market, and then again upon exiting the market footprint via our hand sanitizer stations at the market.
  • Practice “social distancing” – maintaining a space of six feet from folks outside of your household.
  • Onsite consumption of food or drink is not permitted (including food/drink purchased onsite) within the market footprint. All ready-to-eat & drink foods will be offered as take-away only.

Face Coverings

  • Face coverings are essential in preventing/reducing the spread of COVID-19. Until further action by Nourish Knoxville, all guests visiting a Nourish Knoxville farmers’ market are required to wear a face covering (a) within the farmers’ market footprint, and (b) within the indoor restroom facilities at the Market Square Farmers’ Market and New Harvest Farmers’ Market. No public restrooms are available at Mary Costa Plaza. All face coverings must cover the nose and mouth in accordance with the CDC recommendation regarding the use of cloth face coverings.
    • This requirement does not apply to children under the age of 12.
    • Guests unable to wear a mask due to a medical exemption should reach out to market staff by email ([email protected]) or at the info booth to discuss alternative options for purchasing products from the market.⁠
    • Guests unable to wear a mask due to a disability should reach out to market staff by email ([email protected]) or at the info booth for more information about reasonable accommodations.⁠

Shopping

  • Keep your market visit simple and short; buy what you need and do not linger, socialize, or congregate in the market footprint.
  • If possible, send only one shopper per household in order to more effectively maintain distance. Market staff will be monitoring the number of people within the market footprint and will move to one-in-one-out entry when capacity is reached.
  • Guests are not permitted within the vendor’s booth. A vendor’s booth is the 10′ x 10′ space (often covered with a canopy) in which their purchasable product is stored and displayed.
  • Guests are encouraged to use contactless payment options at the market such as PayPal or Venmo. If preorders/online orders cannot be placed, we encourage guests to shop using minimal-touch systems such as Square, Apple Pay, etc. Cash is accepted but is discouraged.
  • All product sampling has been suspended.

Vendor Expectations


General

  • If a vendor is sick, a member of their household is sick, or has been exposed to (or suspects they have been exposed to) COVID-19, they will not be able to attend the market.
  • All vendors must wash/sanitize hands frequently throughout the market. Vendors will have access to hand sanitizer within the market area as well as access to indoor restrooms with running water where hands can be washed at the Market Square Farmers’ Market, New Harvest Farmers’ Market, and the Market at Mary Costa Plaza. Vendors are strongly encouraged to have their own hand sanitizer at their booth.
  • All product sampling has been suspended.
  • No food preparation is permitted on site. All prepared foods must be ready to take away to eat off-site. If shoppers purchase ready-to-eat food, vendors/staff will ask them to eat it at home and not in the market footprint.

Face Coverings

  • Face coverings are essential in preventing/reducing the spread of COVID-19. Until further notice by Nourish Knoxville, all vendors participating in a Nourish Knoxville farmers’ market are required to wear a face covering (a) within the farmers’ market footprint, and (b) within indoor restroom facilities at Nourish Knoxville farmers’ markets. Face shields are permitted in addition to a cloth face covering that covers the nose and mouth. Face shields alone are not an acceptable form of face-covering unless the vendor has a documented medical condition that prevents the use of a cloth face covering. All face coverings must cover the nose and mouth of the vendor. Face coverings are to be worn by vendors within the farmers’ market footprint at all times except for the following:
    • Vendors may remove face coverings for eating and drinking. Eating and drinking must take place outside of the farmers’ market footprint orat the back of the business’s booth when stepping out of the farmers’ market footprint isn’t possible. Food and beverages must be in resealable containers or have a lid and straw if they are to be consumed within the vendor’s booth and cannot be stored on surfaces that hold the purchasable product. All vendors must wash or sanitize their hands immediately after each time they consume food or beverages (these are the same requirements of the Knox County Health Department for foodservice businesses, regardless of COVID-19);
    • Vendors may be exempted from this policy by Nourish Knoxville due to a documented medical condition. Nourish Knoxville will require medical documentation of the condition that prevents the use of a cloth face covering. Vendors with documented medical conditions will be addressed on an individual basis and will be afforded all protections and safeguards under federal and state law;
    • Vendors may remove face coverings during set-up and break-down of their booth materials (hours vary depending on market). If opting to set-up/break-down without a face covering, vendors must maintain adequate social distance (6 feet) from fellow vendors, guests, Nourish Knoxville staff, venue staff, and volunteers.
  • Nourish Knoxville will be enforcing proper face covering-etiquette, as described by the Centers for Disease Control (securely covering the nose and mouth). For more information, follow this link.

Booth Display & Sanitation

  • Booth spaces, whether bound by a canopy or not, where the purchasable product is stored and where your staff/volunteers work (including vehicles and trailers) should not be accessible to guests at any time. How you exclude guests from your booth space will vary based on location. Barriers can be rope, caution tape, empty tables and crates, vehicles (or your neighbor’s vehicle!), bike racks, tent sides, plexiglass panels, etc.
  • Vendors are required to bring sanitizing wipes or paper towels and a bleach/peroxide/alcohol sanitizing solution and wipe down their booth surfaces (tables, tent legs, POS systems, etc.) often throughout the market.

Nourish Knoxville Expectations


In addition to all items listed under “Vendor Expectations”:

Market Modifications

  • Nourish Knoxville has redesigned booth locations to limit contact and still allow people to purchase from vendors. The space between vendors has been increased to at least 6’ to reduce crowding.
  • Nourish Knoxville will be regulating access to the market, creating designated entrance(s) and exit(s) to market footprint so that we may control the number of shoppers in the market footprint at one time.
  • Market managers will enforce social distancing by placing chalk or tape marks at 6 feet intervals (weather permitting) to help with line management at vendor tents and will remind shoppers verbally throughout the market footprint.
  • Hand sanitizer will be available throughout the market footprint.

Services, Events, and Activities

  • All special events and programming, including Nourish Kids Club (formerly POP Club) in-person activities, have been suspended until further notice.  Nourish Kids Club will continue in a take-home format. For more information, click here.
  • Nourish Knoxville will continue to offer SNAP & P-EBT processing and matching. Please bring your SNAP/P-EBT card to the information tent.

Definitions


  • “vendor” is defined as the owners/operators, staff/employees, volunteers, and/or family members/friends present within the booth to work, to train, to volunteer, or to be supervised.
  • “farmers’ market footprint” is defined as the location in which the farmers’ market takes place including walkways, booth spaces, vehicle/trailer spaces, and restroom facilities.
  • “guest” is defined as a market customer or visitor who is not volunteering, working, or being supervised by Nourish Knoxville staff, volunteers, and/or vendors.

Find Local Food


  • For information about which Nourish Knoxville markets are currently open, go to Farmers Markets.

If able, please consider making a donation to Nourish Knoxville. Your donation helps Nourish Knoxville cultivate healthy communities by supporting relationships between local farmers, producers, and the public. Your support is more critical than ever during this uncertain time.

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Funding for this website provided by the Tennessee Agricultural Enhancement Program

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Shop safely at your new, modified farmers' market during COVID-19